Start the services with as low as £11.99 with 50+ calling features.
Select your package for a predictable recurring cost.
Save up to 60% compared to traditional phone systems with our flexible Hosted PBX Pricing, Cloud PBX Pricing, and VoIP Pricing plans starting from just £11.99 per user per month. Our transparent Business Phone System Pricing is designed for UK businesses of all sizes, with no hidden charges and zero setup fees. You can easily scale your system as your business grows while keeping full control over costs. Whether you are comparing Hosted PBX Cost, Cloud PBX Pricing UK, or looking for the best VoIP Pricing plans, our solutions ensure maximum savings and enterprise-grade communication features at an affordable monthly price.
| Business Standard | Business Premium | Business Premium Plus | Contact Centre |
|---|
| AI Reception | ** | ** | ✔ | ✔ |
| Voicemail Transcription | ** | ** | ✔ | ✔ |
| Call Transcription | ** | ** | ✔ | ✔ |
| Call Summary | ** | ** | ✔ | ✔ |
| Text to Speech | ** | ** | ✔ | ✔ |
| Call Forwarding | ✔ | ✔ | ✔ | ✔ |
| Call Transfer (Attended/Blind) | ✔ | ✔ | ✔ | ✔ |
| Call Parking | ✔ | ✔ | ✔ | ✔ |
| Call Pickup Groups | ✔ | ✔ | ✔ | ✔ |
| Call Waiting | ✔ | ✔ | ✔ | ✔ |
| Call Flip/Switch | ✔ | ✔ | ✔ | ✔ |
| Call Merge | ✔ | ✔ | ✔ | ✔ |
| IVR | ✔ | ✔ | ✔ | ✔ |
| Queue | ✔ | ✔ | ✔ | ✔ |
| Ring Groups | ✔ | ✔ | ✔ | ✔ |
| Paging & Intercom | ✔ | ✔ | ✔ | ✔ |
| Conference Rooms | ✔ | ✔ | ✔ | ✔ |
| CDR & Scheduled Download | ✔ | ✔ | ✔ | ✔ |
| Basic Call Reports | ✔ | ✔ | ✔ | ✔ |
| AutoCLIP | ✔ | ✔ | ✔ | ✔ |
| Caller ID | ✔ | ✔ | ✔ | ✔ |
| CID-based & DID-based Call Routing | ✔ | ✔ | ✔ | ✔ |
| DID (Direct Inward Dialing) | ✔ | ✔ | ✔ | ✔ |
| DND (Do Not Disturb) | ✔ | ✔ | ✔ | ✔ |
| DOD (Direct Outward Dialing) | ✔ | ✔ | ✔ | ✔ |
| Voicemail | ✔ | ✔ | ✔ | ✔ |
| VM to email | ✔ | ✔ | ✔ | ✔ |
| Group VM | ✔ | ✔ | ✔ | ✔ |
| Call Allow/Block List | ✔ | ✔ | ✔ | ✔ |
| BLF Support | ✔ | ✔ | ✔ | ✔ |
| Busy Camp-on | ✔ | ✔ | ✔ | ✔ |
| Business Hours & Holidays | ✔ | ✔ | ✔ | ✔ |
| Boss-Secretary | ✔ | ✔ | ✔ | ✔ |
| Custom Prompts | ✔ | ✔ | ✔ | ✔ |
| Distinctive Ringtone | ✔ | ✔ | ✔ | ✔ |
| Music on Hold | ✔ | ✔ | ✔ | ✔ |
| MOH Playlist & Streaming | ✔ | ✔ | ✔ | ✔ |
| T.38 Fax | ✔ | ✔ | ✔ | ✔ |
| Fax to Email | ✔ | ✔ | ✔ | ✔ |
| Voicemail | ✔ | ✔ | ✔ | ✔ |
| LDAP Server | ✔ | ✔ | ✔ | ✔ |
| PIN List | ✔ | ✔ | ✔ | ✔ |
| Speed Dial | ✔ | ✔ | ✔ | ✔ |
| Emergency Number | ✔ | ✔ | ✔ | ✔ |
| Emergency Notification | ✔ | ✔ | ✔ | ✔ |
| IP Phone Concurrent Registrations | ✔ | ✔ | ✔ | ✔ |
| Missed call Notifications | ✔ | ✔ | ✔ | ✔ |
| TAPI Drivers | ✔ | ✔ | ✔ | ✔ |
| Multi Time Zone | ✔ | ✔ | ✔ | ✔ |
| Operation Panel | ✔ | ✔ | ✔ | ✔ |
| Paging and PA Devices | ✔ | ✔ | ✔ | ✔ |
| Door Phone Video Preview | ✔ | ✔ | ✔ | ✔ |
| Call Flow Designer | - | - | ✔ | ✔ |
| Phonebooks | ✔ | ✔ | ✔ | ✔ |
| Call recording and archiving | ** | ** | ✔ | ✔ |
| Web Client | ✔ | ✔ | ✔ | ✔ |
| IOS app | ✔ | ✔ | ✔ | ✔ |
| Android app | ✔ | ✔ | ✔ | ✔ |
| Chrome Extension | ✔ | ✔ | ✔ | ✔ |
| Host Desk | ✔ | ✔ | ✔ | ✔ |
| QR Code Login | ✔ | ✔ | ✔ | ✔ |
| Video Conferencing | - | ✔ | ✔ | ✔ |
| Bulk Email & Instant Link Invitation | - | ✔ | ✔ | ✔ |
| HD Audio and Video | - | ✔ | ✔ | ✔ |
| Screen Sharing and In-meeting Team Chat | - | ✔ | ✔ | ✔ |
| Video Calls | - | ✔ | ✔ | ✔ |
| Add Voice/Video Calling to your Desktop/Mobile/Web Applications | ✔ | ✔ | ✔ | ✔ |
| Advanced Call Center | ✔ | ✔ | - | - |
| Queue Panel & Customizable Wallboard | - | - | ✔ | ✔ |
| Queue Callback for Reduced Call Abandonment | - | - | ✔ | ✔ |
| SLA for Performance Measurement | - | - | ✔ | ✔ |
| Insightful Reports | ✔ | ✔ | ✔ | ✔ |
| CRM and Helpdesk Integration | ||||
| CRM and Helpdesk Integration | - | ✔ | ✔ | ✔ |
| Contacts Synchronization, Call Pop-up, Call Journal, Click to Call | - | ✔ | ✔ | ✔ |
| Hubspot | - | ✔ | ✔ | ✔ |
| Zoho CRM | - | ✔ | ✔ | ✔ |
| Salesforce | - | ✔ | ✔ | ✔ |
| Bitrix24 | - | ✔ | ✔ | ✔ |
| Odoo | - | ✔ | ✔ | ✔ |
| Zoho Desk | - | ✔ | ✔ | ✔ |
| MS Dynamics | - | ✔ | ✔ | ✔ |
| Microsoft 365 Integration | ||||
| Azure Active Directory Integration | - | ✔ | ✔ | ✔ |
| User Sync & Single Sign-on (SSO) | - | ✔ | ✔ | ✔ |
| Microsoft Teams Integration | - | ✔ | ✔ | ✔ |
| Outlook Integration | - | ✔ | ✔ | ✔ |
| Windows Active Directory Integration | - | ✔ | ✔ | ✔ |
| Omnichannel Messaging | ||||
| Customer Messages in One Chat Panel | - | ✔ | ✔ | ✔ |
| Message to Queue & Chat Transfer | - | ✔ | ✔ | ✔ |
| Automatic Contacts Matching | - | ✔ | ✔ | ✔ |
| Message Detail Records | - | - | - | - |
| Website chat/ live chat | ✔ | ✔ | ✔ | ✔ |
| MS Teams | ✔ | ✔ | ✔ | ✔ |
| ✔ | ✔ | ✔ | ✔ |
| ** | ** | ** | ** |
| SMS | ** | ** | ** | ** |
| Oracle Hospitality / Opera PMS | Contact us for PMS | |||
| Micros Fidelio PMS | Contact us for PMS | |||
| char PMSlink | Contact us for PMS | |||
| EasyLynq | Contact us for PMS | |||
| JDS for Hotel | Contact us for PMS | |||
| Auto Dialer | Contact us for Auto Dialer | |||
Experience the power of a modern Business Phone System with our cloud-based Hosted PBX and VoIP solution. Request a free demo today and see how our Cloud PBX system can transform the way your business connects while supporting flexible Business Phone System Pricing.
Enhance your communication with advanced Hosted PBX, Cloud PBX, and VoIP features designed to support flexible Business Phone System Pricing for UK businesses.
• HD Quality Calls
• Call Security
• Voicemails ext and Groups
• User Dashboard
• Internal Calls
• Number Transfer
• Custom Music on Hold
• Business Hours & Holiday
• Contact Management
• Voicemail Interface
• Iso/ Android
• Video Calls/ Conference
• Flexible Working
• International Calls
• Windows and Mac
• WebRTC
• Click to call plugin
• Door Phone Integrations*
• MS Teams
• HubSpot
• ZoHo/ Zohodesk
• Salesforce
• Birrix 24
• Oddo
• Zendesk
• Call Logs
• Call Analysis
• Call Recording
• Call Monitoring
• Speed Dial
• Busy Lamp Monitor
• Voicemail Transcription
• Missed Call Alerts
• Event Notification
• Builtin SMTP
• Scheduled Backups
• Blacklist / White List IP address
• Allowed Country by IP
• Allowed Country by Dial Codes
• Passwordless Logins
• SSO
• 2FA
• Event Notifications
• TLS Support
• QoS
• T.38
• Notification when Emergency Number dialled
• Wall board
• Operation Panel
• Call Pickup Groups
• Call Drag & Drop operations
• Call Listen/ Whisper/ Barge-in
• Hang others calls
• Call Parking
• Change Group Presence
• Call Flip
• Call Forwarding
• Hunt Group
• Call Menus/ IVR
• Call Flows
• Call Forwarding Busy
• Call Screening
• Call Queues
• Time of the day Routing
• Call Hold & Resume
• DND
• Call waiting
• Simultaneous Ringing
Loved by Our Customers - Google Reviews
AlwaysIP Ltd is always available for assistance just like a name suggests. I really like their post sales service and quick response. Highly recommend the same.
I’ve had an outstanding experience with Always IP. Their service is consistently excellent—reliable, efficient, and delivered with a high level of professionalism. The team is knowledgeable, responsive, and goes above and beyond to meet client needs. Whether it’s support, solutions, or communication, they’ve exceeded expectations every time. Highly recommended for anyone looking for dependable and top-quality service.
I have been a customer for over 18 months. I can recommend AlwaysIP as a very reliable telecoms provider. They will help you technically in a professional and extremely responsive manner. They have the best rates too. Don't hesitate just use them.
For running a business you need a phone system which works well, AlwaysIP delivers the same. The setup was easy, and the team walked us through everything. Satisfied with the service.
Jai Swaminarayan, AlwaysIP has transformed our business communication! The call quality is crystal clear, and their support team is always available when needed. Highly recommend for any business looking for a reliable VoIP provider!
Technically Smart Guys and very helpful .I would say ,one of the best i have ever seen from Service based business .Contacting them and get going so was so easy that I would recommend them to any one. Thanks to Mr.Arun Raj especially . Please keep it up the same always.
We have been using AlwaysIP since last couple of years and the service has been flawless, excellent customer support. Arun is always very helpful and provide excellent service.
Great service and beyond expectations! From the very first moment, we have been impressed by the speed of response and kindness of Nikhil and his staff. They always listen carefully to the description of our issues, asking targeted questions to better understand the situation. In a very short time, they identify the matter and explain to us very clearly every step to fix any issues. They make us feel involved and reassured wherever we are as they always assist us with videocall or using the remote assistance.
Find quick answers to the most common questions about our services, helping you understand what to expect and make informed decisions with ease.
Hosted PBX Pricing in the UK is typically based on a per-user, per-month model, allowing businesses to pay only for what they use. Plans usually include core calling features, maintenance, and support within a single monthly fee.
Business Phone System Pricing generally ranges from £7 to £25 per user per month depending on features, scalability, and support levels. Advanced plans with analytics, integrations, and call recording may cost more.
Most VoIP Pricing plans include unlimited UK calls, voicemail, call routing, auto-attendant, and mobile/desktop apps. Premium plans may also include CRM integration, call recording, and advanced analytics.
While many providers offer transparent pricing, additional costs may include hardware, number porting, advanced features, or integrations. It’s important to review the total cost of ownership before choosing a provider.
Yes, Cloud PBX Pricing is significantly more cost-effective than traditional systems, often reducing communication costs by 30% to 60% due to lower maintenance, no hardware, and included call bundles.
Yes, Hosted PBX systems are highly scalable. You can add or remove users, features, and numbers anytime, making it ideal for growing businesses.
Most VoIP Pricing plans do not include hardware by default, but desk phones and headsets can be added as optional extras or bundled in premium packages.
Pricing depends on the number of users, features required, call volumes, integrations, and support level. Advanced features like call analytics and AI tools may increase overall costs.
Many modern providers offer zero setup fees, especially for cloud-based systems, making it easy to switch without upfront investment.
Hosted PBX offers lower costs, remote accessibility, easy scalability, and advanced features without the need for on-site hardware, making it the preferred choice for modern UK businesses.