Always IP (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Always IP provides communication and technology solutions such as VoIP services, Cloud PBX, broadband, security systems, and IT solutions designed to support business operations.
We may collect personal and technical information when you interact with our website, request information, or use our services.
Personal Information
• Name
• Email address
• Phone Number
• Company Name
• Country and location
• Any details submitted through enquiry or contact forms
For example, when booking a demo or submitting an enquiry, users may provide contact details and company information.
Technical Information
• IP address
• Browser type and device information
• Website pages visited
• Date and time of visit
• Cookies and usage data
This information helps us improve website performance and service experience.
We use collected information for legitimate business purposes, including:
• Responding to enquiries and customer support requests
• Providing information about our services
• Processing demo bookings or service requests
• Improving website functionality and user experience
• Communicating service updates and important notices
• Maintaining security and preventing fraudulent activity
Our goal is to provide reliable and efficient communication solutions for businesses of all sizes.
We do not sell, rent, or trade personal information to third parties.
We may share information with trusted partners or service providers who assist in delivering our services, maintaining our website, or supporting customer communication. These providers are required to keep your information confidential.
We may disclose information when required by law or to protect our legal rights.
Our website may use cookies and similar tracking technologies to improve browsing experience and analyse website traffic.
Cookies help us:
• Understand visitor behaviour
• Improve website performance
• Provide relevant information
• Enhance user experience
Users may disable cookies through browser settings, but some features of the website may not function properly.
We implement appropriate technical and organisational security measures to protect personal information from unauthorised access, loss, misuse, or disclosure.
While we take reasonable steps to protect your data, no internet transmission is completely secure.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policies of third-party websites before sharing personal information.
You may request to::
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for communication
We will respond to requests in accordance with applicable data protection laws.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
We encourage users to review this page regularly.
If you have questions regarding this Privacy Policy or how your data is handled, please contact:
Always IP
Email: sales@alwaysip.com
Phone: +44 (0) 333 772 9858
Address: Unit 2, Shri Heights, 3, Palmerston Road, Harrow, HA3 7JD, GB